Our standard shipping time is 1-2 weeks. However, delivery may take longer depending on your country’s customs and postal system. Please allow for additional delays during peak seasons or unforeseen events.
We only offer refunds for items that are damaged or defective upon arrival. All refund requests must be made within 7 days of delivery, with photo proof of the issue. We do not refund for buyer’s remorse or delays outside our control.
All orders are final once placed. We begin processing immediately, so we’re unable to make changes or cancellations.
Once your order ships, you’ll receive a tracking link via email. Please note that tracking updates may take a few days to appear.
If it’s been more than 3 weeks, please check your tracking link. Some countries may experience longer customs processing times. If your order is significantly delayed, contact us at [your email/contact form link].
Yes, we ship worldwide. Delivery times vary by location, so please be patient as international shipping may involve longer transit times and customs checks.
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